Accountability, Feedback and Complaints Mechanisms in Humanitarian Responses to Migration

Author(s)
Kahn, C.
Publication language
English
Pages
32
Date published
10 Jun 2020
Type
Tools, guidelines and methodologies
Keywords
Accountability and Participation, Accountability to affected populations (AAP), Complaints and feedback mechanisms, Engaging with affected populations, Forced displacement and migration, humanitarian action, Humanitarian Principles, Protection, human rights & security
Countries
Global
Organisations
Start Network, START Network, START Network
Link
https://startnetwork.org/resource/accountability-feedback-complaints-mechanisms-humanitarian-responses-migration

This guidance, developed by humanitarian consultant Clea Kahn on behalf of the Start Network, aims to give humanitarian actors a guidance for developing their accountability mechanisms in the context of mixed migration, with a focus on complaints and feedback mechanisms. Excellent guidance already exists on how to implement feedback and complaint mechanisms in humanitarian contexts, and this is not intended to replace or duplicate those. It should be read as a supplement, to provide additional reflection for humanitarian actors working in mixed migration contexts.

Authors: 
START Network

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