Nigeria AAP assessment findings 2021

Publication language
English
Pages
16
Date published
22 Oct 2021
Publisher
Translators without Borders
Type
Guidance
Keywords
Accountability to affected populations (AAP), Complaints and feedback mechanisms, Gender, Older people, Two-way communication
Countries
Nigeria
Use in Humanitarian Programme Cycle
Implementation & monitoring;Operational review & evaluation

Translators without Borders produced this guidance to help humanitarian responders engage in more effective dialogue with communities in their own languages. Language is particularly important when managing and maintaining a formal complaints and feedback mechanism (CFM). This report summarizes key findings and recommends actions to improve accountability in northeast Nigeria through more effective and responsive CFM.