Client Voice and Choice Initiative - Protection Porgramme in South Sudan

Author(s)
Ground Truth Solutions, IRC
Publication language
English
Pages
16
Date published
01 Jan 2016
Type
Case study
Keywords
Accountability to affected populations (AAP), Complaints and feedback mechanisms, Engaging with affected populations, Two-way communication
Countries
South Sudan
Use in Humanitarian Programme Cycle
All phases of the HPC

The Client Voice and Choice Initiative established mechanisms to regularly collect and respond to feedback from affected poulations. This case study presents feedback on a Protection Programme in Juba, South Sudan.