Feedback Mechanisms in The Former Yugoslav Republic of Macedonia

Author(s)
UNHCR
Publication language
English
Pages
13
Date published
01 Jan 2017
Type
Case study
Keywords
Accountability to affected populations (AAP), Complaints and feedback mechanisms, Engaging with affected populations, Two-way communication
Countries
The former Yugoslav Republic of Macedonia
Use in Humanitarian Programme Cycle
Strategic response planning

This case study draws recommendations from UNHCR’s operation in the Former Yugoslav Republic of Macedonia (fYR Macedonia) that demonstrate how effective feedback mechanisms can be used as a tool to inform and shape humanitarian response