Feedback Starter Kit (Tool 15)

Author(s)
IFRC
Publication language
English
Pages
N/A
Date published
01 Jan 2017
Type
Practical tools
Keywords
Accountability to affected populations (AAP), Complaints and feedback mechanisms, Engaging with affected populations, Two-way communication
Countries
Global
Use in Humanitarian Programme Cycle
Strategic response planning, Resource mobilisation
Organisations
International Federation of Red Cross and Red Crescent Societies (IFRC)

Toolkit including guidance and templates to planning, choosing, setting up and managing a complaints and feedback mechanism. This tool is part of the CEA Toolkit.