Guidance for creating and managing effective feedback and accountability mechanisms

Author(s)
CARE International
Publication language
English
Pages
42
Date published
01 Jan 2020
Type
Plans, policy and strategy
Keywords
Accountability to affected populations (AAP), Complaints and feedback mechanisms, Engaging with affected populations, Two-way communication
Countries
Global
Use in Humanitarian Programme Cycle
All phases of the HPC
Organisations
CARE International

This guidance outlines CARE’s standards for setting up and operating a Feedback and Accountability Mechanism (FAM). With the associated resources, this guidance also provides tools and practical examples that CARE teams and partners can use and adapt to their specific context as they develop, implement and manage an effective FAM.