Rumour Has It: A Practice Guide to Working with Rumours

Bugge, J.
Publication language
Date published
14 Jun 2017
Tools, guidelines and methodologies
Accountability to affected populations (AAP), Comms, media & information, Conflict, violence & peace, Disasters, Engaging with affected populations, Two-way communication
Use in Humanitarian Programme Cycle
Needs assessment & analysis; Implementation & monitoring
CDAC Network

The CDAC Network commissioned this practice guide to draw both on their experiences and many others’, in order to document approaches, practices and tools to working with rumours. It is aimed primarily at humanitarian programme managers and field staff to enable them to integrate working with rumours into their response programmes in a way that is achievable.

The guide is illustrated with experiences from a range of contexts and all of the examples given are based on real rumours.

The guide is designed to help you develop a way of working with rumours. As with all humanitarian action, there is no one-size-fits-all approach. Instead, the guide aims to build your knowledge and understanding of rumours, and suggests key steps and considerations. A range of options and tools is presented that can be used in different combinations according to the context, and a ‘good enough’ approach is encouraged: integrate quick and simple steps immediately, and build from these.