We Are Committed to Listening to You: World Vision's Experience with Humanitarian Feedback Mechanisms in Darfur

Author(s)
ALNAP, CDA
Publication language
English
Pages
38
Date published
01 Jan 2013
Type
Case study
Keywords
Accountability to affected populations (AAP), Complaints and feedback mechanisms, Engaging with affected populations, Two-way communication
Countries
Sudan
Use in Humanitarian Programme Cycle
Strategic response planning, Implementation & monitoring

This case study focuses on World Vision’s experience of setting up and using a feedback mechanism as part of the food assistance programme in South Darfur.