Hotline in a Box

Author(s)
IFRC
Publication language
English
Pages
64
Date published
01 Jan 2020
Type
Practical tools
Keywords
Accountability to affected populations (AAP), Complaints and feedback mechanisms, Engaging with affected populations, Two-way communication
Countries
Global
Use in Humanitarian Programme Cycle
Needs assessment & analysis, Strategic response planning, Implementation & monitoring
Organisations
International Federation of Red Cross and Red Crescent Societies (IFRC)

This set of tools aims to support practitioners in assessing, setting up and managing channels to communicate with and receive feedback from communities during humanitarian crises.