How to Use Social Media to Better Engage People Affected by Crisis

Author(s)
ICRC, IFRC, OCHA
Publication language
English
Pages
30
Date published
01 Jan 2017
Type
Guidance
Keywords
Accountability to affected populations (AAP), Engaging with affected populations, Two-way communication
Countries
Global
Use in Humanitarian Programme Cycle
All phases of the HPC
Organisations
United Nations Office for the Coordination of Humanitarian Affairs (OCHA), International Committee of the Red Cross (ICRC), International Federation of Red Cross and Red Crescent Societies (IFRC)

A brief guide on how to use social media to better engage people affected by crisis. The guide is geared towards staff in humanitarian organisations who are responsible for official social media channels.