Quality and Accountability for Project Cycle Management - Arabic

Author(s)
Sylvie Robert
Publication language
Arabic
Pages
73
Date published
01 Jan 2020
Type
Guidance
Keywords
Accountability to affected populations (AAP), Complaints and feedback mechanisms, Preventing Sexual Exploitation, Abuse and Harassment (PSEAH), Training, Two-way communication
Countries
Global
Use in Humanitarian Programme Cycle
All phases of the HPC

Humanitarian standards related to Quality and Accountability to Affected Populations (AAP) have brought humanitarian actors one step forward in terms of principles and commitments towards the people they seek to assist. However, humanitarian field practitioners acknowledge confusion in the knowledge and the application of standards, and the sector recognizes the need for cultural and systemic changes to enhance Quality and AAP, including Protection from Sexual Exploitation and Abuse (PSEA). As we shift towards a collective inter-agency approach to Quality and AAP – including PSEA, with common frameworks and more systematic measurement and verification at national or response-levels, it needs to be integrated into programming cycles, at both inter-agency and organizational levels, through a people-centered lens. This Booklet is designed for field practitioners. It is providing an easy access to information and tools to apply Quality and AAP, including PSEA., for the sake of enforcing people’s Rights through a people-centered approach enabling functional two-ways communication relevant to people’s languages, styles and culture. This Booklet promotes shared decision making at all phases of the programming cycles which however cannot happen without a thorough review of the humanitarian organisations’ way of thinking and working.