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E.g., 2023-03-30
E.g., 2023-03-30

Resources

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  • Practical tools
    01 Jan 2020

    Protecting older people during the coronavirus (Covid-19) pandemic

    HelpAge International
  • Guidance
    01 Jan 2020

    COVID-19: Working with and for young people - Guidance Summary

    Compact for Young People in Humanitarian Action
  • Guidance
    01 Jan 2020

    A Joint Statement on Early Childhood Development and COVID-19: A Call for Coordinated Action to Protect and Support ALL Young Children and Their Caregivers

    EXDAN
  • Plan/Policy/Strategy
    01 Jan 2020

    Policy Brief: The Impact of COVID-19 on children

    UN
  • Case study
    01 Jan 2020

    Systematic feedback for Rohingya and host communities in Bangladesh

    Ground Truth Solutions
  • Plan/Policy/Strategy
    01 Jan 2020

    Guidance for creating and managing effective feedback and accountability mechanisms

    CARE International
  • Practical tools
    01 Jan 2020

    Generic PSEA Coordinator TORs (2019 version)

  • Guidance
    01 Jan 2020

    Quality and Accountability for Project Cycle Management

    Sylvie Robert
  • Guidance
    01 Jan 2020

    Quality and Accountability for Project Cycle Management - Arabic

    Sylvie Robert
  • Tools/guidelines
    11 Dec 2019

    IRC Client Responsive Programming Framework

    Shafina, V.
  • Blog
    09 Dec 2019

    Building and Busting Trust in Humanitarian Action

    van Praag, N.
  • Report / Study
    01 Dec 2019

    We need to talk: an assessment of changing communication needs and preferences in Beni, north Kivu

    Fricke, C.
  • Report / Study
    01 Dec 2019

    Il faut qu’on parle: évaluation des besoins et des préférences de communication changeants à Beni, Nord-Kivu

    Fricke, C.
  • Tools/guidelines
    01 Dec 2019

    Inter-agency PSEA Program Diagram

    IOM; Thomas, M.
  • Case study
    01 Dec 2019

    Case studies, Inclusion of persons with disabilities in humanitarian action, 2019

  • Guidance
    01 Dec 2019

    Development of Mechanism for Accountability to the Affected Population in Rapid Response

  • Evaluation
    01 Dec 2019

    Women’s Peace and Humanitarian Fund 2019 Midterm Review

    Chaturvedi, S.
  • Tools/guidelines
    30 Nov 2019

    Guidance Note: Menstrual Hygiene Management (MHM) Kits and Cash and Voucher Assistance (CVA) Programming

    Plan International
  • Tools/guidelines
    19 Nov 2019

    IASC Guidelines, Inclusion of Persons with Disabilities in Humanitarian Action, 2019 - English

  • Tools/guidelines
    19 Nov 2019

    IASC Guidelines, Inclusion of Persons with Disabilities in Humanitarian Action, 2019 - Arabic

  • Tools/guidelines
    19 Nov 2019

    IASC Guidelines, Inclusion of Persons with Disabilities in Humanitarian Action, 2019 - Braille

  • Case study
    01 Nov 2019

    Managing Misinformation in a Humanitarian Context

  • Tools/guidelines
    01 Nov 2019

    Managing Misinformation in a Humanitarian Context - Methodology

  • Factsheet/summary
    01 Nov 2019

    Assessment Brief on Rohingya Refugees with Disabilities (November 2019)

    REACH
  • Case study
    07 Oct 2019

    Less Back and Forth, More Data Driven Action

    Gonye, T.
  • Case study
    03 Oct 2019

    Collecting Client Feedback to Improve Service Delivery

    Hnin Zaw Win
  • Website
    01 Oct 2019

    Key Inter-Agency Tools and Links for Accountability and Inclusion

  • Report / Study
    30 Sep 2019

    Cash assistance in Lebanon: accountability to affected populations

    Smith, G.
  • Case study
    26 Sep 2019

    Do No Harm Assessment Improves Community Engagement in Pakistan

    Hussain, A.
  • Rapid Learning Review
    23 Sep 2019

    Six Core Principles Relating to Sexual Exploitation and Abuse

  • Guidance
    01 Sep 2019

    Working with Persons with Disabilities in Forced Displacement

  • Guidance
    01 Sep 2019

    Trabajando con personas con discapacidad en desplazamiento forzado

  • Guidance
    01 Sep 2019

    Travailler avec les personnes handicapées dans les situations de déplacement forcé

  • Tools/guidelines
    31 Jul 2019

    Rapid Guide on Setting up Client Feedback Mechanisms

  • Rapid Learning Review
    01 Jul 2019

    Rapid Review of Disability and Older Age Inclusion in WASH

    Richard, D. & Kiani, S.
  • Report / Study
    21 Jun 2019

    Grand Bargain: field perspectives 2018

  • Tools/guidelines
    17 Jun 2019

    The Grand Bargain Principles for Collaborative Needs Assessment Ethos

  • Tools/guidelines
    17 Jun 2019

    Quality criteria for multi sectoral needs assessments and analysis

  • Tools/guidelines
    17 Jun 2019

    Tools to ensure data is useful and usable

  • Tools/guidelines
    17 Jun 2019

    Progress on technical tools and normative guidance

  • Tools/guidelines
    05 Jun 2019

    Consignes pour présenter, interpréter et répondre au feedback des clients

  • Guidance
    01 Jun 2019

    Frequently Asked Questions on inter-agency PSEA

  • Tools/guidelines
    31 May 2019

    Piloting the IASC Guidelines on Inclusion of Persons with Disabilities in Humanitarian Action: disability inclusion in gender-based violence programming in Jordan, Sri Lanka, and Uganda

  • Tools/guidelines
    06 May 2019

    Guidance to Present, Interpret and Respond to Client Feedback

  • Practical tools
    06 May 2019

    Guidance to Present, Interpret and Respond to Client Feedback (ANNEX)

  • Tools/guidelines
    06 May 2019

    Guidance to Present, Interpret and Respond to Client Feedback

  • Tools/guidelines
    19 Mar 2019

    A Guide for Client Responsive Staff Management

    Narayanan, U., Seris, N. and Shafina, V.
  • Tools/guidelines
    19 Mar 2019

    Client Responsiveness Measurement Framework

    Tamminga, P., Seris, N. and Shafina, V.
  • Report / Study
    01 Mar 2019

    Missing the mark?

    Hasan, M.
  • Tools/guidelines
    01 Jan 2019

    Collective Communication and Community Engagement in Humanitarian Action - User Guide for First Responders

    CDAC Network
  • Report / Study
    01 Jan 2019

    Amplifying Community Voices in Humanitarian Action in Somalia 2019

    Africa's Voices Foundation, Ground Truth...
  • Report / Study
    01 Jan 2019

    Human-Centred Design and Humanitarian Innovation

    CDAC Network, START
  • Guidance
    01 Jan 2019

    CHS Alliance Support to Complaints and Feedback Mechanisms: Unpacking the Complexity to Address the Challenges

    CHS Alliance
  • Guidance
    01 Jan 2019

    CHS Guidance Notes and Indicators

    CHS Alliance
  • Report / Study
    01 Jan 2019

    Pre-Crisis Information Mapping and Consultation

    Community of Practice on Community Engagement (...
  • Case study
    01 Jan 2019

    An accountable humanitarian response in Chad

    Ground Truth Solutions
  • Case study
    01 Jan 2019

    Dignity and humanitarian action in displacement: Case studies from Afghanistan, Colombia, the Philippines and South Sudan

    Humanitarian Policy Group (HPG)
  • Report / Study
    01 Jan 2019

    Report: piloting the IASC Disability Guidelines on GBV - Arabic

    Women’s Refugee Commission
  • Plan/Policy/Strategy
    01 Jan 2019

    CARE International Policy on Protection from Sexual Exploitation and Abuse and Child Protection

    CARE International
  • Report / Study
    01 Jan 2019

    In need of words: using local languages improves comprehension for people affected by Cyclone Idai in Beira, Mozambique

    TWB

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